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Complaint Submission
If you have any complaints regarding the services provided by our company, you may submit your complaint through any of the following channels. When submitting a complaint, please provide your name and contact information, such as your telephone number and email address. If the complaint is submitted on behalf of a company or organization, please also provide the company or organization name. Please provide a detailed description of the complaint to help our staff understand your situation and properly follow up on and respond to your case.

• Phone : +886 2 8978 9575 | +886 970 820 192
• E-mail : Info.tw@persolapac.com | Info.tw-jpdesk@persolapac.com
• send by Post : 7F, Zone D, No. 167, Dunhua N. Rd., Songshan Dist., Taipei City 105406, Taiwan

Upon receiving your complaint, we will assign a designated staff member to review and investigate the matter. Once the handling process has been completed, we will inform you of the outcome.

※ If your complaint can be resolved immediately, our staff will assist you on the spot. For matters that cannot be resolved immediately, we will provide you with updates on the progress and outcome after further coordination and handling.